Move your vehicles out of the garage/driveway THE NIGHT BEFORE. Materials will be dropped off, in your driveway, between 6am and 10:30am. When the crew arrives, we need to get trucks, dump trucks, and dumpsters in your driveway, right up next to your house. Once we are in place, it will be very difficult for you to move your car. Your driveway. The morning we arrive starts with getting the dump trailer situated next to the materials in the driveway. Expect us very early the day of your job. Unless we tell you otherwise, we will arrive around 6:00-8:30am. We need to take full advantage of the daylight. Provide us access to electrical outlets. An exterior outlet is perfect. However, if you do not have one, we will need to run a cord through your door, garage, or window. Roofing work is loud. You may want to make plans to be out of the house during working hours to avoid these loud sounds. Pets are especially sensitive to this noise. Please make plans to take your pet with you, or make other arrangements for them; especially if they are nervous during thunderstorms. For their safety, pets should not be in the back yard during roof installation. Satellite dish. Your satellite dish will be removed during your roof replacement. We will reinstall the satellite dish and most of the time it works fine. However, it will be your responsibility to have your service provider realign your dish after roof completion, if it is out of alignment. Air Conditioning Lines. In some cases, air conditioning lines in the attic are in installed in accordance with the building codes. These lines are sometimes attached to the underside of the decking, or along rafters. Weather Event Specialists cannot be responsible for any damage that may occur to these lines, that are not installed to code, in the attic. When possible, we will inspect the attic in an effort to avoid this problem. Many homeowners don’t consider that having work done on the roof outside can affect what’s going on inside. Persistent hammering and multiple people walking above can cause your home’s structure to shake. We ask that you remove any items that may be susceptible to falling or breaking (photographs, art, hanging objects, vase on an unsteady table, etc) especially on the 2nd floor. Clean up. Every roof, on average, has about 20,000 nails. At the end of every project we perform a magnetic sweep, but we may not be able to pick up every single nail. Mowing grass, the day before the project, makes clean up much more through. Special Requests. If you have any special requests, now is the time to notify us. Most roofs are installed in one day. Payment. Unless otherwise discussed—The deductible, and first check from the insurance carrier will be collected upon completion of the roof. Final payment will be made to Weather Event Specialists upon receipt of the depreciation check from the insurance carrier.

Sapphire Services Phone: 817-940-0541 Email: admin@sapphireservicestx.com Website: https://sapphireservicestx.com/

NO PROBLEM! In Texas, we have very good laws to protect policy holders. In the event that you are underpaid or denied coverage, we know exactly what to do next! Re-Inspection: When a claim is denied or underpaid, we use Sapphire Services to request a re-inspection. This service costs $300-500 depending upon the size of the claim. WEATHER EVENT SPECIALISTS WILL FRONT THIS COST. Sapphire Services will build a comprehensive estimate of the damages along with a photo report that illustrates the damage for each item on our estimate. Upon review of these reports, the insurance carrier will either agree to or deny us a re-inspection. If we are approved for re-inspection, Sapphire will meet the adjuster/inspector at your house to assess the damages together. Hopefully, we will be able to get satisfactory coverage. If the claim is approved at this point, the Policy holder will not have incurred any additional expense. Appraisal: If the insurance company still will not cover the loss to our satisfaction, then the policy holder has the right to evoke their right for appraisal. The appraisal process requires both the insurance carrier and the policy holder to hire an appraiser to represent them in the appraisal process. Sapphire Claims would be available to perform this appraisal for the policy holder Appraisal Costs: The appraisal process costs $500-1000. The policy holder will be responsible for this fee, however, if the client chooses to use Weather Event Specialists to complete the repairs, the cost of the appraisal process will be reimbursed. Umpire: In the event that we can not agree on the damages in the Appraisal meeting, the carrier and policy holder would be required to hire an umpire to make a final decision. The umpire cost is approximately $1500. The policy holder would responsible for this fee, however, if the policy holder chooses to allow Weather Event Specialists to complete the job, we will reimburse the policy for the cost of the umpire. We have had outstanding results referring our clients to Sapphire Services. Historically, their vast knowledge in this particular niche yields outstanding results. About 50% of denials are approved in the reinspection. The other 50% go on to appraisal. Of those that move on to appraisal, about 90% are approved. The remaining 10% move on to the umpire phase and of those, about 75% are approved. Out of the hundreds of claims that Sapphire has processed, 90+ % are approved. This service is not free—but we are so confident that we can get your claim approved that Weather Event Specialists will pay the initial cost of getting Sapphire Services involved. Until a larger percentage of denied policy holders exercise their right for appraisal, the insurance carriers will continue to wrongfully deny coverage to other policy holder’s claims. If your claim has been denied coverage, or underpaid, please consider evoking your right for appraisal.